Home - Privacy Notice
We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
Envirochem Analytical Laboratories Ltd collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as a ‘controller’ of that personal information for the purposes of those laws.
In the course of providing you with services we collect the following personal information when you provide it to us:
In the course of obtaining services from you we collect the following personal information when you provide it to us:
In general terms we process your data to fulfil our responsibilities in the relationship that we have with you, to administer your account and to provide you with the products and services you have requested from us, including:
Your personal data is held in both hard copy and electronic formats.
Electronic data, including emails, is stored in our servers, which are located in the UK. Our cloud based email security service provider stores all incoming and outgoing emails in servers located within the European Union. Our data sharing portal provider stores documents in servers located within the European Union. All providers of cloud services that we use are accredited to the ISO27001 standard.
We rarely transfer personal data to other jurisdictions. If we need to do this with your data we will tell you about the transfer and the safeguards in place to protect your data, before the transfer takes place.
For some processing purposes we share your data with third parties. This is a list of the information we may share with external recipients, and for what purpose:
The provision of names, address, telephone numbers, email addresses and site / job information is required from you to enable us to carry out our services to you or to enable you to provide services to us. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
If we are providing services to you we will keep your data for no longer than necessary for the purposes for which the personal data is collected.
We maintain a schedule which dictates how long we keep documents for. Our document retention schedule applies dates that meet a statutory requirement, reflect periods for action following completion of the work or reflect good business practice.
Once the applicable retention period expires, unless we are legally required to keep the data longer, or there are important and justifiable reasons why we should keep it, we will securely delete/destroy the data.
We will only use information on you and individuals connected to your business where we have consent or we have another lawful reason for using it. These reasons include where we:
We do not carry out any direct marketing.
We seek to ensure that our information collection and processing is always proportionate. We will notify you of any material changes to information we collect or to the purposes for which we collect and process it.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
We keep our privacy notice under regular review. This privacy notice was last updated on 24 May 2018.
Please contact us if you have any questions about this privacy notice or the information we hold about you.
If you wish to contact us please send an email to firstname.lastname@example.org or write to Envirochem Analytical Laboratories Ltd, Units 12-14 The Gardens, Broadcut, Fareham, Hampshire, PO16 8SS or call 01329 287777.